 Koh Chang Resortel 13/9 moo 4, T. Kohchang, Kohchang D.T Trat 23170 Koh Chang Resortel |
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| Reviews of recent stays | Comment on the hotel | The reservation service. |
| Laurer Martin 2007-12-30 until 2008-01-03 |
Koh Chang Resortel, Laem Chaichet Its a big hotel with many rooms, but with bad service, so you cannot enjoy your stay there. When we arrived at evening we had to wait about 1 hour, because they need long time to find room for us, and understand only a little English. The breakfast is cold, everyday the same food, you must seat on old chairs and tables. The service at the restaurant ist slowly and bad. In the morning you see at the pool the rest from the parties in the night, they need long time to clean the surrounding of the pool. The reception look like a livingroom, where nobody clean the last days. After 4 days I changed the hotel and would never stay there again, and this for 2900 Bath for one night. |
very good like all the time |
| Liam 2007-12-29 until 2008-01-01 |
Koh Chang Resortel, Laem Chaichet A little disappointing but not a disaster. The room was clean and new, most things were in good condition. There was no minibar nor room service available, nor tour booking service. And the was only a heavy curtain on the window, no lace/net, so people walking past could easily see in unless the heavy curtain was drawn. There were no mosquito nets for the bed nor on the windows. The staff were mostly friendly but not very efficient. Some were temporary staff called in for peak season however. The restaurant had a reputation for slow service at dinner, but breakfast was entirely satisfactory. The main drawback was the location. The coast here is rocky, but very gently sloped, so swimming in the sea requires wading 20 meters over rocks. There is no beach to laze on. The compensate with TWO swimming pools - one an 8 lane 50 meter race pool with starting blocks and all... why? It is beyond walking distance to White Sands or Khlong Phrao beaches, the former is the main focus of beach life, services, shops and accommodation on Koh Chang. The resort activities are limited - there were a few sea kayaks. Even considering their regular (not peak) rates, compared to other hotels I stayed at in Thailand, this place was not good value. I didn t hate it but I wouldn t stay again. |
It worked, which is more than I can say for Koh-Chang.com or eKochang! Thanks. |
| Lars Peter Ingmann Sørensen 2007-12-27 until 2007-12-30 |
Koh Chang Resortel, Laem Chaichet We paid for de luxe rooms, but got very basic rooms without view or any luxury. 2 days out of 3 we had no hot water. The staff are friendly but completely unskilled, they don t speak english, don t now hotel-work, restaurantwork or bar-work, and can make any question or subject a big problem - serving 2 gin-tonics for instance. There is no beach, the location is remote. It is very expensive compared to other resorts on Koh Chang Don t go there |
We asked for a discount because we did not get the type of room, that we paid for. The resort told us to go to the booking service (Sawadee) who told us to go to the resort. Bad service. Do not promote this resort ! |
| DE WIT Petrus J. H. 2007-12-26 until 2008-01-02 |
Koh Chang Resortel, Laem Chaichet disappointing resort, only positive feature is the true olympic (!) size swimming pool. No privacy in rooms that are build in rows looking straight out over the pool to an opposite row. Mysteriously none is overlooking the sea.. Location advertised as White Sand Beach, but really not connected to this and a very small beach with a sea entrance full of slippery rocks. Rock hard mattresses and neck-breaking hard pillows have seen us leave earlier than booked, even though stay was pre-paid. We had a car, indispensable on Koh Chang and checked out other resorts and will be staying elsewhere next time. |
Good service with prompt replies and follow up through SMS as usual. |
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