Samui Mermaid Resort Koh Samui Reviews - Koh Samui Hotel Reviews

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*Reviews of recent stays*	*Comment on the hotel*	*The* *reservation service.*
Petri Korpela and Sanni Roinevirta 2008-06-17 until 2008-06-19	Samui Mermaid Resort, Big Buddha Beach It was in close distance from the airport (which means you can hear the airplanes very well). Good place for your first night after arrival. Good service and beautiful view. We had a seaview room, but our view was just partial, but it was about 5 second walk away from the beach. (good beach). We had a bad luck in timing because part of the hotel was under construction. (loud noises starting from 7 am.) We also had a car picking up, but we gave the wrong time so our driver waited for us for over an hour and we didn t show up. Sorry about that. All in all the hotel was clean and nice. We recommend. :)	All went well. We had no problems with the booking.
Philip S 2008-03-29 until 2008-03-31	Samui Mermaid Resort, Big Buddha Beach Good reliable service at this resort. They will pick you up at the airport on time. They speak English well. The price is reasonable for what you get. Nicely maintained gardens and pool. The noise from the planes didn t bother me. I would stay here again.	Fast and professional. I have used sawadee.com many times, you can trust it!
Jaqueline Singh 2008-03-12 until 2008-03-22	Samui Mermaid Resort, Big Buddha Beach I liked the hotel. The only problem I had was, if you don t hang the make room up now sign on the door, they will NOT make up your room automatically. However, the food at the adjacent restaurant was excellent (24-hour room service!). It was also well-priced. The bar next to the rooms on the side of the road opposite the lobby is amazing. The bartender s name is Bud. He s been working there for 3 years and he s quite the character. Order the Baghdad Special, it s a great drink. All in all, the rooms are nothing to call home about. They re extremely basic - However, the price is right, and it s in a relatively calm location versus being in Chaweng or Lamai. The bungalows and the pool area are all neat and nice. The staff is pretty friendly, and they have internet access/wifi for (cheap) purchase in the lobby. They will give you a free ride to/from the airport (10 mins away). All in all, I stayed about 10 days and don t regret it one bit. It was a good value. If you re a light sleeper and plan on sleeping during the day... Planes pass overhead about once an hour/once every two hours. Very close overhead.	The booking service worked perfectly. They had my reservation in their system and I paid for a taxi from the airport - They thought I was coming in later than my actual arrival, and were a bit vexed about this :)
James Gregory 2008-03-07 until 2008-03-08	Samui Mermaid Resort, Big Buddha Beach Close to both the airport and ferry to Ko Phangan. Overbuilt and frayed around the edges. Very loud plane noise overhead.
Mr David Horn 2008-03-06 until 2008-03-10	Samui Mermaid Resort, Big Buddha Beach Ok resort, reasonable location. Great restaurant (same resort, just over the street) with the best Thai Green Curry we had anywhere during our stay in Samui. Rooms are clean and pleasant, but we had to have cold showers for the first day...but in my opinion..for the same price there were better nearby alternatives. Breakfast was not included in the price of our rooms because we had booked online(???) despite a sign in reception stating all room prices included breakfast.And the waitress in the restaurant was very unhelpful. Also we were told that we would get a free airport pick up, but the hotel did not send a taxi and said they had no record of this arrangement. (They did not refund the 400 baht taxi fare) All in all, an OK resort suitable for maybe a few days if you are visiting that end of Samui, or want to be near to the airport.	Great reservation service with quick response to emails...but.....despite an email from sawadee confirming that we would get a free transfer from airport, it seems that the hotel were not notified?
Claire Allen 2008-02-29 until 2008-03-01	Samui Mermaid Resort, Big Buddha Beach We stayed just one night before we headed to Koh Phangan, as the ferry terminal is just 2 mins up the road. When we arrived, they weren t aware of our booking, but despite having booked a seaview and paid for one, we were given the room closest to the main road. There was a party on in the bar opposite till 2am, with loud music which was a pain! Although this may just be a once off? The beach was beautiful that the hotel backed on to, but the pool was small and the food just ok in the bar. Breakfast was meant to be included, but we had to pay for it, but it was cheap anyway. Wouldn t recommend for a few days or weeks holiday, but perfect if flying in to Koh Samui and need to overnight before getting ferry to Koh Phangan, they even dropped us to the terminal 2 mins up the road, which was very nice of them.	No problems booking with sawadee, however hotel, couldn t find booking when we arrived!
John clyde durham 2008-02-21 until 2008-03-05	Samui Mermaid Resort, Big Buddha Beach Great accommodation for the price.all the staff are very helpful.Accommodation is clean,made up daily if you want,meals delivered to room if your staying in watching tv or on varanda.lovely grounds and swimming pools.tom yam soup is great,very spicy.Plenty of bars and restaurants within walking distance.Hotel also hire out mopeds for touring island.All in all a great place to stay.Planes overhead a bit loud but did not bother me.Second time here and will definetly be back again.	booking service is very easy and straightforward,quick responce.
Torsten Gassmann 2008-02-08 until 2008-02-09	Samui Mermaid Resort, Big Buddha Beach to the customer service center thank you for your email. but i have to say that i will not recommend your hotel to anybody here in germany. as i feel cheated. we had to put 500 bath per room behind for the minibar in the room. our friend checked out an hour before us to catch his flight, when it came for us to check out, we only got told that the money has been givin?to our friend. now as we are back here in germany we spoke to our friend and he denied any knowledge of it. so you have to understand that we are not very happy to know that we have been cheated. as we do not really speak any english we could not really get our point across. so as i am going to thailand every year i will not consider staying at your hotel again. regards torsten gaßmann
David Turpin 2008-01-29 until 2008-02-04	Samui Mermaid Resort, Big Buddha Beach Great location on the beach - near airport but no real problem with noise. Staff very helpful. Deluxe rooms pretty good BUT showers not good - cold water. leaking and poor drainage. Would stay again though as we enjoyed the location.
Axel von Ledebur 2008-01-20 until 2008-02-02	Samui Mermaid Resort, Big Buddha Beach A very comfortable resort on low price level. The staff is very friendly and is 24 hours in charge. I was picked up at the airport as well as brought back to there by a hotel owned comfortable car. The rooms and bungalows on the other side of the main part of the hotel are suitable indeed for the low price and are cleaned up and equipped with new towels every day. If the noises of incomming airplanes will not disturb you, you will enjoy your stay at Mermaid resort any way, like I did. I would come back there any time.	The booking service was without any problems. Everything went out very easy and comfortable. Well done!

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