Reviews of recent stays	Comment on the hotel	The reservation service.
Alhosany Ibrahim  2008-10-02	Burasari Resort, Patong Beach The hotel was excellent, the services and everything was just perfect. the night manager called Crown was really helpful.	The booking service was easy and trustable, everything was cool, thanks for everyting and sure i will book through you and i will advise my frnds to do so. kind regards
Steven Suwandi & Jessica  2008-09-21	Burasari Resort, Patong Beach Good location but bad room. Stayed at the old wing. With no view at all, all you can see is a wall to another hotel being built (Marriott) - stay there (Marriott) if you want the view. Very noisy, the hotel next door worked through the night. I have to get up at 2 A.M and walk to lobby to get them sort this out after many phone calls to the receptionist. On contrary, breakfast buffet is excellent and location is very good. My tip is to go after Mariott finished building or get the EXPENSIVE room which is not my kind of holiday.	fast, efficient and very helpful.
Ng Hui Hong  2008-09-12	Burasari Resort, Patong Beach Stay at the old wing Premier pool access room 1102. Not a good experience. Definitely not worth the price. Will not return. Cons 1) Room always smell. We bought an air freshener and keep spraying in the room. Smell goes off few minutes and come back again. With our continuous spraying on our 3 nights stay, the smell finally goes off on our last day. This shows the hotel did not take good care of the room. 2) Air-con super noisy. Especially at night when everything is quiet. If you are a light sleeper, this is definitely not a room for you. 3) Room terribly small. 4) Breakfast simple, nothing to brag about it. We have stayed in many more hotels in Patong which serves better breakfast. 5) TV reception is poor. Starmovie channel always distorted. Other hotel has good reception for this channel. 6) Mini fridge is supposed to be free but they will not replenish if you did not remove items inside. On our first day, only empty chocolate wrapper is found in the fridge. 7) Sliding door will open out to terrace follow by steps into the pool. There is a daybed, table and clothes hanger on the terrace. The terrace is a open style like a vinyard with twirling roots hanging overhead. As a result, the daybed is never clean. It is either wet with dirt or dry with dirt anyway. Clothes hanger is useless as it is open terrace. September is raining season. We encounter 2 full days rain. We are unable to use the terrace due to the rain. 8) Door latch is terribly hard to use. Too tight and need lots of strength to latch it. Door knob comes off when we open the door to hard... Pros 1) Good location 2) Provide a bag for beach which is a good gesture 3) Big and comfortable bed	Sawadee is excellent. They provided prompt and accurate booking service. Have been to Phuket many times and have used several travel agent. Will definitely use Sawadee again.
Bamford  2008-09-12	Burasari Resort, Patong Beach Really nice up market resort,only a couple of minutes walk to markets, beach, resturants and nightlife. 1st room was too small for trundle bed for our daughter ( and not ready for us), after making this known to management we were given ( at no extra charge and with a smile) a delux Thai style poolside room which was absolutely gorgeous, plenty of room for 3 of us, extra bed was set up but could have fitted about 6 in the massive king plus bed in the room! Courteous happy helpful staff. Lovely pool just outside our room, a cooling cucumber spa treatment within the resort when the sunburn got too sore, complimentary fridge, great (almost never ending)international breakfast built into the room rates make this a most desireable place to stay.Lots of lovely little extra touches.	No problems at all and great back up service, we will use the company again.
Lauri from California  2008-08-28	Burasari Resort, Patong Beach i have mixed feelings on our stay with burasari. the hotel is great if you get a room in the new building, which open up around the new swimming pool. i highly recommend spending the extra money to get a pool room which has direct-swim-up access to your room. however, our room in the old building, had a horrible view of the marriott being built next door. we never even opened our drapes because our room looked directly into the rooms across(& there is only about 15 feet between the buildings!) Also the new building rooms are larger & have balconies, which our rooms did not. the room was very clean and nicely decorated though. however, not too crazy about the location in patong. or maybe i just wasn t too crazy about patong. it is sensory overload! A bit smelly, very noisy, leering and jeering vendors & not exactly family-friendly at night. I would recommend staying in karon or kata which is a short taxi ride (10-15 minutes) away. And we found ourselves leaving patong beach everyday to go to other beaches since patong was not the prettiest beach at all. Laem singh beach, nai han beach and paradise beach were all gorgeous with much less people. just hire a taxi and he will wait for you all day if you want, so cheap.	easy booking, highly recommend!
Edward Moore  2008-06-24 until 2008-07-01	Burasari Resort, Patong Beach We have stayed at this hotel a few times over the last 2 years and have had thoroughly enjoyed every stay. The rooms are fantastic (we stayed in a premier and grand premier i believe). The beds are huge, pools lovely and reception, bell boys and other staff extremely friendly and treat you like a close friend rather than a guest. We love this hotel and the location in Patong is fantastic. It is literally a minute walk from the beach.	as always - fantastic
Jillian and Mark Ehlers  2008-06-02 until 2008-06-07	Burasari Resort, Patong Beach We were very impressed with the Burasari right from the welcoming cool drink on arrival. The staff were extremely friendly and couldn t do enough for us. We had a pool access room which had a few mosquitoes outside but otherwise the room was great with an enormous king size bed. The food was great and the resort was close to everything we needed. Would certainly stay there again if we went back.	Easy and very efficient.
Evelyn Fletcher. bernard fletcher  2008-05-14 until 2008-05-16	Burasari Resort, Patong Beach A beautifull resort we had an elite pool accsess room i was a little dissapointed when i walked in to the room just looked different to the web site so i let my feelings be known and they were going to upgrade us to a mood collection room which we declined we really wanted the pool room.After being out for the afternoon we arrived back to a big fruit platter in our room that was nice of them i have no negative feelings of this hotel would return and the people are very friendly.It is also in a great position. Would return.	Excellent this was our 5th hotel on this trip booked through Sawadee and they were all perfect would use again. THANKS SAWADEE
Shereen Scotman  2008-02-25 until 2008-02-26	Burasari Resort, Patong Beach We have just arrived home from our honeymoon in Thailand. Overall we had an awesome time. We stayed at the Burasari 1 night. I must say they made the most effort in terms of celebrating our honeymoon. They upgraded us from a pool access room to a grand premier pool access room which meant the room was bigger and we had a huge comfy king size bed. Later that night they brought us in a cake and provided us with complimentary cocktails. The resort and the room was beautiful. It was in a side street linking the road to the beach and the main shopping strip in Patong. Because we were only there a short time it was great to be able to access everything at our fingertips. We had to check out at 12noon but our boat wasn t until 2;30. They helped us arrange transport and held out luggage until we left (at no extra charge). The staff were lovely. Would definitely stay again.	Perfect. Hassle free experience.
Lasse Rytz  2007-12-28 until 2008-01-02	Burasari Resort, Patong Beach We choose this hotel becaurse everything in Phuket was fully booked. The rooms we got Elite rooms on 3:rd floor, ´was very nice, and the service people on the floor where also very serviceminded. BUT the recetion was always busy, and we felt like we disturbed them when we came with our silly custions. Distance to sea was short, but the way to the beach was enoying, massage masdamme , on many places , and when on the beach, was the water so dirty that we did not did ourself. We made a trip to Kata and Karon Beach and there the water was christal clear. It was OK to stay on Burasari, if you want to be where all the happening and noice is, you will not get any view, only a wall, If you want a Graden hotel with lawns and pools, choose something else. nice breakfast, but no good in mixing drinks in the bar. My next trip i will stay at kata Beach Resort.	Excelent, and proffesional, BUT Sawadee you have to do something at your websites, i have been in the business for 30 years, and i have seen better websites a pitty becaures your servicec are excelent and safe Rgds Louise

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