Goma Serena Hotel

 

 

 

 

Goma Serena Hotel in Goma has 5-star accommodation with a terrace, a restaurant and a bar. With free WiFi, this 5-star hotel offers free shuttle service and room service. The property features a year-round outdoor pool, fitness centre, sauna and garden. All units at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Each room is fitted with a kettle, while certain rooms here will provide you with a kitchenette with a microwave. At Goma Serena Hotel every room has bed linen and towels. A buffet, continental or Full English/Irish breakfast can be enjoyed at the property. Speaking English, French and Swahili at the reception, staff are ready to help around the clock. The nearest airport is Goma International Airport, 2 km from the accommodation.

Please inform Goma Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

 

Goma Serena Hotel classifies itself as a 5 star hotel.
N.B. Please note that the star ratings are interpreted generously by the hotels in many countries.

 

N.B. Please note that these are considered correct at the time of publishing, but may no longer be available. If any of the facilities are absolutely essential for you please check when booking. Please do not assume that all are included in the room rate.