Tranquil Ballarat Homestead

 

 

 

 

Welcome to our Tranquil Ballarat Homestead, hosted by Cosmo.Looking for a weekend escape to the countryside? Look no further. In the heart of Ballarat, you will find the perfect 'home away from home' located only a short distance away from the jewel in Ballarat's crown; Lake Wendouree.The Space:Step inside our beautiful, fully furnished holiday home that will have you settled in seconds.The spacious home offers two bedrooms, one living, one bathroom, an open spaced kitchen equipped with basic kitchen amenities and complimentary condiments. Accomodating to casual diners who enjoy a home cooked meal. Linen and towels are provided, as well as complimentary essential bathroom amenities.You will find an outdoor fireplace and an inviting gazebo in the backyard garden, the perfect spot for a morning tea or evening wine.Guest Access:You have private access with using a lockbox and key. Base price is for two people (1 room). Access will only be provided to rooms that are booked and paid for. If cleaners find that unpaid beds were used, an extra cleaning fee will be incurred. Please choose the number of guests when checking availability/pricing.Access will only be provided to rooms that are booked and paid for eg.1-2 guests - 1 room. (1 queen size bed)3-4 guests - 2 rooms. (1 queen size bed)5 guests - 3 rooms. (1 sofa bed)Interaction with Guests:We respect the privacy of our guests and ensure a contactless check-in. However, if you have any trouble with your check-in or any other issues/inquiries during your stay, our Guest Support team is around to help.Guest Support hours are available via message from:9am - 9pm Monday to Friday10am - 5pm Saturday and SundayIn the case of an emergency you may call our Guest Support line or visit our website for more information.Calling this line after hours could result in additional charges.The Neighborhood:- A walking distance from the central of Ballarat, where you will find Chemists, Woolworths & Coles, a large variety of restaurants, cafes and takeaway venues- Lake Wendouree Reserve- Sovereign Hill Historical ParkRestaurants- Royal Oak Hotel (750m)- The Mallow (1km)- Hawker on Sturt St (1.4km)- Pancho (1.9km)Cafes- L'espresso (1.7km)- Cafe Lekker (1.8km)- BIbo Cafe + Restaurant (1.9km)- Johnny Alloo (2.1km)Takeaway- Grill'd (1.8km)- Hungry Jacks (1.8km)- Zambrero (1.9km)- Down South Take Away Fish 'n' Chips (1.7km)Other Things to Note:Thanks for staying with Cosmo, we will do everything we can to make your stay one to remember. To help us do this, we must ask a few things from you too.We have a legal responsibility to uphold for our clients, who own the property you are staying in. Please respect these conditions, otherwise we may be forced to take further action in line with the law, and our booking terms.1) Prohibited Activity- All Guests must comply with all house rules and any other instructions from Cosmo during their stay. Parties are - strictly prohibited during your stay. Events, functions or visitors can be permitted upon prior request on initial (URL HIDDEN) Extra fees apply.- Excessive noise is prohibited at all times and may result in termination of the Accommodation Agreement, eviction, extra charges or deduction of the Security Deposit.- Guests are reminded that smoking is not permitted inside the property. Cigarette butts must be disposed of properly and not thrown on property grounds. Failure to do so will result in a deduction from the security deposit.2) Residence- Guests must notify Cosmo of any disputes or complaints from neighbours as soon as reasonably practicable.- Guests are fully responsible for the safety and security of their guests/children at all times, as well as any disturbance caused to other residents in the neighbourhood. Guests must notify Cosmo of any disputes or complaints from neighbours as soon as possible.- Guests must keep noise to a minimum as not to disturb the occupants of neighbouring properties – especially during night-time hours (e.g. 11 pm – 8 am), and upon arrival and departure.- Any small gathering must comply with other rules set regarding Noise, the Neighbourhood and Visitor numbers.3) Departure- Your assistance in leaving the property clean and tidy with all cookware, cutlery and utensils washed and put away is much appreciated.- Please note that we will charge additional cleaning fees should you choose to leave the property in an unclean or untidy manner. Do not leave any food or drinks in the refrigerator when vacating the property. Please clean up all kitchenware, place in dishwasher and start cycle when leaving.- Tenants must place council garbage, recycling, general waste, and green waste bins for collection on relevant nights. (We will let you know).- Please ensure that you secure and lock all windows and doors whenever you are not on the property. Any losses or damage caused by leaving the property unsecured may result in extra fees. Please ensure the all lights are off and keys are left in the lockbox when vacating the property.4) Cancellations- Please ensure cancellations are made within our cancellation period, otherwise guests will not be able to receive a full refund on their (URL HIDDEN) Cosmo reserves the right to retain fees on cancellation and offer travel credit for any Cosmo properties at a later date if a cancellation is made after the cancellation period.- Guests who redeem Cosmo travel credit are subject to future availability and price, Cosmo is not required to facilitate guests if it is not viable. Please note when rebooking in busier periods guests may be required to pay a difference in accommodation fare.- Guests discretion is advised when booking at any of our listed properties in regards to COVID-19. If a guest is a close contact, tests positive or has reason to believe they are infectious due to symptoms or visiting an exposure site, they must notify us and cancel their (URL HIDDEN) Our standard cancellation policy period still applies.5) Damages, missing items or unexpected cleaning- All breakage and damages must be reported to the agent - Failure to report them will likely result in a penalty deduction from the security deposit. No contents are to be removed from the property. Penalties apply if an item/s is taken and not returned.- To avoid Damages and Breakages, no furniture or contents are to be moved from one room to another without prior agreement.6) Pets- Pets are allowed to stay with guests at our ‘pet friendly’ properties. You must enquire and be approved by a team member at Cosmo.- Please note that there are fees included when bringing your pet with you to our properties. All guests must inform us prior to arrival that they wish to bring a pet. If not stated prior, this could result in termination of your (URL HIDDEN) Any damages cause to the property by the pets will result in a deduction of your security deposit or an additional damage charge.- Pets must remain outside for the entire duration of your stay, unless requested and approved prior to arrival. If a pet is seen inside during your stay, please note your booking could be terminated or result in additional fees.- Our pet fee is a flat rate of $100.7) Cleaning- If there is a cleaning issue upon arrival, please contact our Guest Support via the booking channel for immediate assistance.- Photos will be required if you wish to claim reimbursement for any cleaning issues, without evidence,compensation cannot be made.- Guests are only permitted to use the beds included in their booking, any additional beds used will incuradditional fees due to added cleaning and linen. To avoid this, please ensure guests read through the terms ofbooking and notify our support team if they wish to use an additional bed.This policy is effective as of 1 January 2022

 

 

N.B. Please note that these are considered correct at the time of publishing, but may no longer be available. If any of the facilities are absolutely essential for you please check when booking. Please do not assume that all are included in the room rate.